The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Buffets!
“The breakfast and dinner buffets were impressive, featuring a wide variety of tasty options every day.” view full review
Refreshing Pool!
“The swimming pool offered a gorgeous setting for relaxation, with plenty of sun loungers to enjoy the day.” view full review
Cozy Accommodations!
“Our room was clean and comfortable, and the extra blankets provided made our stay even cozier at night.” view full review
Convenient Shuttle!
“The free shuttle service was a lifesaver, making it easy to explore the town without any hassle.” view full review
General
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis
Golf course
Billiard tables
Darts
Table tennis
Archery
Aerobics
Services
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Fax/Photocopying
Children
Cots
Board games
Water slides
Children's play area
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Guerrero, 14 - Urbanizacion El Durazno,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
Map view
Guerrero, 14 - Urbanizacion El Durazno,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
City landmarks
Zoo
Loro Park
2.5
km
Garden
Botanical Garden
980 m
Av. de Cristobal Colón
Lake Martianez
2.1
km
Square
Plaza Charco
2.3
km
Av. de Cristobal Colón
Costa Martianez
2.1
km
Park
Parque Taoro
2.4
km
Castle
Castillo de San Felipe
2.1
km
Church
Church of Our Lady of the Rock of France
2.0
km
Museum
Casa de los Balcones
2.4
km
Calle de San Telmo
Playa de San Telmo
1.8
km
Beach
Ermita de San Telmo
2.5
km
22 puerto de la cruz tenerife santa de tenerife
Puerto de la Cruz Casino
2.0
km
Risco Bello
Jardin Aquatico
710 m
Calle del Colegio 5-7
Casa Lercaro
2.3
km
La Paz
San Amaro
1.1
km
Garden
Jardin de Orquideas de Sitio Litre
1.4
km
Plaza de La Iglesia
Agustin de Betancourt y Molina Statue
1.5
km
Camino Cruz de Las Cebollas 62 Cerrado Permanentemente
PuebloChico
2.4
km
Las Piramides de Martianez Shopping Center
1.5
km
San Felipe Castle
2.1
km
Museum
Museo del Pescador
1.7
km
Museum
Museo Arqueologico
1.7
km
Church
All Saints Church
920 m
Hermitage of San Nicolas de Tolentino and Casa Solariega
990 m
Antonio Santana Sanchez
640 m
Beach
Playa del Muelle
2.3
km
Park
Sitio Litre Garden
1.4
km
Mall
Centro Comercial La Cupula
700 m
Mall
Las Piramides de Martianez
1.5
km
Nearby
Monumento al Donante
580 m
Restaurants
Iberipork
850 m
Carretera General del Botanico s/n Centro Comercial La Cúpula
Restaurant Abaco
1.1
km
Camino Durazno 18 Numero 18 . Casa Grande
Pizzeria Da Arianna
930 m
Avenida del Marques Villanueva Prado 17
Black Sea Restaurant
950 m
Calle Retama 3 Frente Jardin Botanico
Restaurant Europa
950 m
Calle Retama 4
Edelweiss
1.2
km
Avenida del Marques Villanueva Prado 6 C.C. Canary Center
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.0
Location
7.3
Service
8.0
Dining
6.7
Guest reviews
6.6/10
based on 5 reviews
3.5/5
based on 2264 reviews
6.9
6.9/10 based on 650 reviews
#41 of 80 hotels in Puerto de la Cruz based on Tripadvisor
Benjamin
United Kingdom,
September
2023
5.8/10
The hotel offers a variety of foods, but lack taste and innovation. Rooms lack views and are basic compared to other 4-star hotels. Service needs improvement, although there are standout staff members. The location is convenient with beautiful surroundings but can be misleading about free services. The dining experience is average with limited options but decent poolside alternatives.
Rooms
5.0
The rooms have no views from the balcony, and food smells seep in from the kitchen below. Basic amenities and a broken fan were drawbacks.
Service
6.0
Service overall needs training, with some exceptions like Maria and Ugo who were exceptional.
Location
7.0
The location, though convenient, can be misleading about free services. The surroundings are lovely with various recreational activities.
Dining
5.0
The dining options lack variety and taste, with the pool bar being the saving grace for alternative choices.
Facilities
6.0
The hotel facilities offer varied recreational options but lack innovation.
Michelle
United Kingdom,
August
2023
8.0/10
The hotel offers spacious and clean rooms with 2 twin beds, a bathroom with a bath and shower, a large balcony, fridge, and TV. While slightly dated, the rooms are lovely and spacious but could benefit from some updating. The service was exceptional, especially on Halloween, with engaging games and a fabulous kids club. The staff were present from morning till night, offering great assistance and making the stay relaxing and fun. The location, up a mountain, is a bit steep and hilly, not ideal for those with mobility issues, but provides easy access to the poolside snack bar and town mall. The dining experience was enjoyable with a variety of options, including the opportunity to order by the pool bar. Additionally, the pool area was well-maintained and pleasant.
Rooms
8.0
The rooms were lovely and spacious, though slightly dated, they were clean and comfortable.
Service
9.0
The service was exceptional, with staff going above and beyond, especially with engaging activities and support for families.
Location
7.0
The hotel's location up a mountain provides a nice escape but may not suit everyone due to the hilly terrain. However, it offers easy access to the poolside bar and town mall.
Dining
8.0
The dining experience was enjoyable with a nice variety of options, including the convenience of ordering by the pool bar.
Facilities
8.0
The facilities, particularly the pool area, were well-maintained and added to a relaxing stay.
Donald
United Kingdom,
June
2023
8.0/10
The hotel offers clean and spacious rooms, though slightly dated, with lovely service and a picturesque location. The dining experience varies, but the facilities are generally enjoyable.
Rooms
8.0
My room was slightly outdated but clean and spacious.
Service
9.0
The staff was friendly and very helpful during my stay.
Location
8.0
The hotel is set in a lovely location with well-kept grounds and a bus service to downtown.
Dining
7.0
The dining options were varied, with some excellent meals available.
Facilities
8.0
The facilities, including a tennis court and kids play area, added to the overall experience.